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The 20-Factor RTW Complexity Risk Model produces a continuously updated 0–100 score for how complex a return-to-work case is likely to be — early, before it escalates. It’s rule-based and fully auditable: every point traces back to a specific piece of evidence.
A CultureIQ Labs model · Forthcoming Q4 2026 · Decision-support, not diagnostic
For HR, disability-management, and return-to-work practitioners — and the clinicians who inform the file.
The score is driven by 30 evidence-based rules — half triggered by something happening, half by something that should have happened within an evidence-based window and didn’t. Each domain carries four factors.
The supervisor’s readiness to support the return — the most modifiable predictor of return-to-work success in the literature (Pomaki et al., 2012; Franche et al., 2005).
How well the return is coordinated — timeliness of the accommodation offer, fit to functional needs, and early, consistent contact.
The demands and conditions of the job being returned to — decision latitude, effort–reward balance, and role clarity.
How well the organization’s RTW system meets CSA Z1003 and Z1011:20 — the lever that amplifies or dampens individual case risk.
The psychological safety and support of the team the person is actually returning to.
The specific factors, rules, and scoring weights stay proprietary — released as the full Complexity Atlas (Q4 2026).
A risk score is only useful if you can explain and defend it. Four design choices make this one defensible in Canadian compliance contexts.
Every score change traces a structured chain — source → extract → factor → rule. It’s knowledge-engineered, not machine learning, so you can show your work in an audit.
48 curated sources across 10 jurisdictions (Canada first, then comparable systems), with 46 predictor→outcome extracts standing behind the rules.
A compliance multiplier maps 30 elements from CSA Z1003 (15) and Z1011:20 (15). Organizational maturity amplifies or dampens individual case risk.
It quantifies case complexity to guide resourcing and escalation. It is not a clinical instrument and makes no diagnostic claim.
The model is built on a curated, Canada-first evidence library — distinct from the lab’s 697-study disability-management corpus.
This page describes the model’s design. The complete RTW Complexity Atlas — the factors, the rules, and the scoring — lands in Q4 2026. For the full methodology as it stands today, read the methodology overview.
Put RTW on an evidence footing now
The model is forthcoming, but the practice isn’t. Our return-to-work training builds the supervisor and case-management capability the evidence points to — see the training.